Returns & Exchanges

At Heroes & Villains, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for all items in original condition. Whether you are a hero or a villain, we ensure our return process is as seamless as your secret identity.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Gear

  Place the items safely in their original packaging, ensuring all tags are attached and the product is in unworn, sellable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, we will process your refund to the original payment method within 5 to 7 business days.